Mobile / Sports
Nagad Pay is one of the wallet options we support for account deposits in eligible Bangladesh regions. Link your Nagad account, follow the steps shown in your wallet tab, and your balance is ready for the game lobby.
Nagad Pay is a mobile financial service widely used across Bangladesh for everyday transfers. On x988, it appears as a deposit route inside your wallet tab once your account is active. You enter your Nagad-registered mobile number, confirm the amount in BDT, and complete the transfer using the Nagad app or USSD on your phone.
Each step in the Nagad Pay flow is shown in your account wallet tab. Follow the fields displayed on screen — the amounts, number fields and confirmation prompts are set by your account configuration, not by a fixed external rule. Here is what each stage covers.
Open the deposit section of your wallet tab and select Nagad Pay. You will see a field for your Nagad-registered mobile number. Enter it exactly as registered with Nagad — a mismatch will prevent the transfer from completing on the Nagad side.
Type the amount you want to deposit in BDT. The screen shows the minimum and maximum for this route. Do not enter an amount outside those published limits; if your input falls outside the range the field will prompt you to adjust before you can proceed.
Once you confirm on x988, you receive a prompt in your Nagad app or via USSD. Approve the transfer there. The authorisation happens on the Nagad side — x988 does not control the Nagad confirmation screen or its PIN step.
After Nagad confirms the transfer, your x988 account balance updates. You can verify the new balance in the wallet tab alongside a timestamped transaction entry. If the record does not appear as expected, contact our support team with the Nagad transaction reference.
Your wallet tab is the single place to verify every Nagad Pay deposit. It lists date, BDT amount and status for each transaction so you always have a clear record without needing to call support. The fields and limits shown during the deposit step come from your account configuration — they are not generic estimates.
Every Nagad deposit entry in your wallet tab includes a timestamp. Use this to match your x988 record against the Nagad app history if you need to verify a specific transfer.
The deposited BDT amount appears exactly as approved in the Nagad app. There is no conversion step — the amount you entered and Nagad confirmed is the amount added to your account balance.
Each transaction row shows a status indicator — pending, completed or flagged. If a Nagad transfer stays in pending beyond what you expect, the support chat is the fastest route to check what happened on the processing side.
Your transaction history is tied to your account, not to a single device. Open the wallet tab on your phone after depositing from desktop and the same Nagad record appears — your balance and history follow you across screens.
If something goes wrong during a Nagad Pay deposit — a stuck pending status, a number mismatch, or a balance that has not updated — there are published routes to reach us.
Open the chat icon from any page while signed in. Describe the Nagad issue and paste your transaction reference from the Nagad app. The agent can check the deposit status directly against your account record without you needing to send screenshots.
For Nagad disputes that need a written record — such as a deducted amount that did not credit — send an email through the contact address shown in your account settings. Include your Nagad number, the BDT amount and the Nagad reference ID.
Before contacting support, open your wallet tab and check the transaction list. The status column updates when our system receives confirmation from Nagad. Many pending entries resolve here without needing agent assistance.
Our account wallet is built around the payment methods Bangladesh players actually use — Nagad, bKash and Bank Transfer are the routes you will find in the deposit tab, not a list of international options that do not apply locally.
Nagad is a Bangladesh-native mobile financial service. Using it on x988 means your deposit stays within a familiar, locally regulated payment channel — the same one you likely use for everyday transfers, not a foreign gateway.
Deposit references, minimum amounts and any applicable conditions for Nagad Pay are shown in your account at the point of entry. You do not need to search a separate FAQ to find the figures that apply to your account.
Every Nagad deposit creates a permanent entry in your wallet tab. The log is tied to your account, visible from any device, and carries enough detail — amount, timestamp, status — to support any query you raise with our team.
Deposit using Nagad on your phone, then switch to a tablet or desktop — your balance and transaction record are already there. We do not fragment your account data by device; the wallet tab is one consistent view wherever you log in.
These are the terms that come up most when x988 members set up or troubleshoot a Nagad Pay deposit. Each definition keeps it short and practical so you can move forward without needing to search elsewhere.
A unique ID generated by Nagad for each completed transfer. It appears in your Nagad app transaction history. Use it when contacting x988 support so the team can locate your specific deposit entry quickly.
A pending status means x988 has registered the deposit request but has not yet received final confirmation from Nagad. This can resolve on its own; if it persists, contact support with your Nagad reference number.
A dial-code shortcut that lets you access Nagad services on any phone without a smartphone app. On x988, completing the deposit confirmation via USSD works the same way as approving it inside the Nagad app.
The minimum or maximum BDT amount accepted per Nagad deposit on x988. These limits are set at the account level and displayed on screen when you enter the amount — they are not fixed global figures.
The total BDT amount currently held in your x988 account and available for use in the lobby. A Nagad deposit adds to this balance once the transfer is confirmed on both the Nagad and x988 sides.
KYC stands for Know Your Customer — a verification step where x988 may ask you to confirm your identity before processing withdrawals or large deposits. Your Nagad-registered mobile number is often part of the verification check.
These are the questions we hear most from members setting up or using Nagad Pay on x988. The answers below reflect what is published in-product and what our support team handles regularly.
Sign in, open the wallet tab and choose the deposit option. Nagad Pay appears as a listed method if it is available for your account in your eligible region.
First, check your Nagad app to confirm the transfer was approved and that Nagad shows it as sent. If Nagad confirms the deduction but your x988 balance has not updated, contact support via live chat with your Nagad transaction reference. Do not initiate a second deposit until the first is resolved.
Yes. The deposit flow works from both mobile browsers and desktop. On mobile, the wallet tab is optimised for smaller screens and links directly to the Nagad app for the approval step. On desktop you complete the Nagad approval from your phone while the x988 page waits for confirmation — the process is the same.
Yes, a minimum applies. The exact figure is shown in your account wallet tab when you select Nagad Pay and reach the amount entry field. We do not publish a single fixed number here because limits can vary by account configuration — always check the in-product display for the amount that applies to you.
No. The Nagad PIN and approval happen entirely within the Nagad system — either in the Nagad app or via USSD. x988 receives a confirmation signal from Nagad once your transfer is approved. We do not see, store or handle your Nagad PIN at any point in the process.
Once a Nagad transfer is approved, the amount is finalised on the Nagad side and credited to your x988 balance as entered.