Mobile / Sports
An x988 account starts with an email, a password and a payment route — this policy sets out what we store from that point, why each record exists, and what you can ask us to change. Read it before your first bKash deposit so you know where your details sit and who sees them.
Here is the short version. We hold the details you give us when you open an account — your email, your sign-in password, and the ledger entries created by each bKash payment or Bank Transfer — and we use them to run your wallet and answer your questions. Nothing more dramatic than that. Where you live matters. This policy is written for people reaching x988 from Bangladesh and other regions where taking part is allowed under local law, and it applies only as far as that law permits. If the rules in your area ask for something different from what is written here, those rules win, and we will say so plainly when a request cannot be handled the way this page describes. Access itself depends on your local law and eligible regions, so settle that before you go further. We do not sell your details to outside buyers. We share only what a service needs to work — a payment rail confirming a bKash deposit, for example — and we keep a record of what was shared and when. When this text changes, the version live on this page is the one that applies to you.
Think of this policy as the boundary line around your account. On one side sits everything we run: your sign-in, the wallet holding your balance, the record of each bKash deposit and Bank Transfer you send, and the lobby pages you open. Those are ours to explain, and this page does explain them. On the other side sit services we do not operate. bKash and your bank are separate companies with their own privacy terms, so what they store about a payment sits with them. Your phone maker, browser and internet provider also collect data independently of us — clearing cookies in Chrome on an Android handset will not touch what your bank keeps. Then there is the grey middle: a link inside our lobby that opens someone else's page, or a device notification your phone handles for us. Treat those as outside this text and read the terms offered there. Not sure which side a feature falls on? Ask before you act, and we will point you to the document that governs it.
The email, password and device details that let you return to the lobby from a new handset. This policy explains why we hold each one and what you can ask us to change. Anything you do after the sign-in screen, such as browsing a category, sits inside it too.
Every bKash deposit and Bank Transfer that reaches your account leaves a ledger entry, and that entry belongs to this policy. What bKash or your bank records on their own side does not — those companies answer to their own privacy terms, separate from ours.
Lobby pages, game categories, studio filters and the tables you load all touch our servers. We use that to keep the right layout on your screen and to spot anything broken. It tells us how the site is used, not who you are outside it.
Your mobile wallet, your bank, your browser and your phone maker sit outside this text. So does any page a link takes you to. Read the terms offered there before you share anything, because our policy cannot speak for a company we do not run.
You are not stuck waiting on us to explain your own account. Sign in, open the account area, and you will see the email address and mobile number we hold for you, the payment entries attached to your wallet, and recent sessions logged against your device. It is the same view our support desk works from, so what you see is what we see. Spot a wrong character in your email, an old number, or a bKash entry that does not match your own history? Tell us and we will correct the record once the change checks out. Want the whole picture in one reply? Ask, and we will set out what we hold and why. And if you would rather your details were removed, say so — we will tell you what can go straight away and what has to stay while transaction and legal records are still running.
Sign in and check the account area: the email, mobile number and wallet entries on file are listed there, with recent sessions on your device alongside them. It is the same view our support desk reads from when you raise a question about your data.
Message us from the registered email address and name the field that needs fixing. A changed email, phone number or display name is updated once we confirm the change is yours. Payment entries are matched against the transaction reference instead of the name alone.
Want the fuller picture in writing rather than on a screen? Send a request through the contact link and we will set out what we hold and the reason each item is kept, so you can decide what you want changed and what can stay put.
If you would rather your details were deleted, say so plainly. We will tell you what can go straight away and what has to stay while transaction and legal records are still running, then confirm what was removed once the request is processed.
Policy questions need the right desk more than they need speed. Start inside your signed-in account, where the help link sits next to your own record; whoever picks the message up already sees your email, your wallet activity and any recent bKash or Bank Transfer entry, so you are not asked to explain it all twice. Locked out? Use the contact link published in the footer of this site. Write from the email address registered to your account and put the word privacy in the subject line, so the message reaches the person who handles data requests rather than general lobby questions. That one habit saves a round trip. For a bKash charge or a bank transfer that left your side but has not landed in your wallet, paste the transaction reference your wallet app or bank shows. That reference is what lets us find the payment; without it we are working blind. We publish no response time on this page, and we will not pretend otherwise — a person replies, and the thread stays open until your question is settled.
Sign in and use the help link attached to your own record. Whoever answers sees your wallet activity and any recent bKash or Bank Transfer entry, so a policy question gets handled without you retyping your account details from scratch.
Use the contact link published at the bottom of this site if you cannot sign in. Send from the email registered to your account and put privacy in the subject line, so it routes to the person who handles data requests rather than the general lobby queue.
For a bKash charge or a bank transfer that has not reached your wallet, attach the transaction reference your wallet app or bank statement shows. That number is what lets us trace the payment rather than guess at it from a date and an amount.
What we hold, we hold because your account cannot work without it. The email and password that let you sign back in from a new phone, the wallet ledger behind each deposit, the device and browser details our pages read so the lobby fits a small screen — each has a reason, and none of it needs to follow you around the internet. Cookies do a narrow job here: they keep you signed in between pages and remember basic display settings. Clear them in your browser whenever you like; the trade is that you will sign in again. Blocking them wholesale will break parts of the lobby. Account security is a shared habit. Your password is stored in a form that cannot be read back, and we ask you never to pass it on — not to a friend, not to anyone saying they are from us. Entries tied to a bKash deposit or Bank Transfer stay while accounting and dispute handling need them; the rest goes once it serves no purpose.
Your email, sign-in password, wallet ledger entries and the device details our pages read when you sign in. Each item exists because your account needs it to open, take a deposit or show the right layout on your screen. Nothing is collected for its own sake.
Cookies keep you signed in as you move between pages and remember display settings. You can clear them from your browser settings whenever you want. Doing so signs you out and can break parts of the lobby, so clear them deliberately rather than by accident.
Your password is stored in a form that cannot be read back. Keep it to yourself, avoid reusing it on other sites, and sign out on a shared handset. If you think someone else has your details, message us from the email on your account.
Payment entries tied to a bKash deposit or a Bank Transfer stay while accounting and dispute handling need them. Everything not needed for that purpose is removed once your account closes and the request is processed. Ask which group your data falls into.
The answers below are the ones we type out most often. Each one points to something you can do yourself in your account, or to the desk that handles the rest. If your question is not here, send it through the contact link with privacy in the subject line and we will reply to the address on your account.
Your email address, sign-in password, the wallet entries created by your bKash or Bank Transfer deposits, and basic device and browser details our pages read when you load the lobby. We do not need your bank password or your mobile wallet PIN, and we will never ask you for them.
Sign in and open your account area; the email, mobile number and payment entries on file are shown there, along with recent sessions on your device. If you want the fuller picture in writing, send a request through the contact link and we will set it out for you.
Message us from the email address registered to your account and name the field that is wrong. An email, a phone number or a display name is corrected once we can confirm the change is yours. Payment entries tied to a bKash deposit are matched against the transaction reference instead.
Only where a service cannot run otherwise. A bKash deposit passes through bKash, a Bank Transfer passes through your bank, and both see what the transaction requires. We do not hand your details to outside buyers, and a request from an authority is checked against local law before anything is passed on.
Some of it, for a while. Transaction entries stay as long as accounting and dispute rules require them, because a payment record has to be answerable later. Everything else that is not needed for that purpose is removed once your account is closed and the request has been processed.
It is written for people reaching us from Bangladesh and other regions where taking part is allowed under local law. If the rules where you live ask for something different, those rules take priority, and access depends on your local law and eligible regions.